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Location
Tangxia Town, Dongguan City, Guangdong,China.(523718)
Contact Us
Phone : +86 13632293910
Email : info@keepwireless.com
Our Hours
MON-FRI 09:00 – 19:00
SAT-SUN 10:00 – 14:00
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FAQ
Most frequent questions and answers
Our wireless chargers are compatible with a wide range of Qi-enabled devices, including popular smartphones, smartwatches, and earbuds from brands like Apple, Samsung, Google, and more. For a detailed compatibility list, please check the product specifications on our website.
Our chargers support up to 15W fast charging for compatible devices. Charging speed may vary depending on the device and its specific charging capabilities.
Yes, our 3-in-1 wireless chargers are designed to charge your smartphone, smartwatch, and earbuds simultaneously, providing a convenient all-in-one charging solution.
Most phone cases are compatible with KeepWireless chargers, provided they are not too thick (typically less than 5mm) and do not contain metal parts. For best results, we recommend using cases that are specifically designed for wireless charging.
Our chargers feature built-in magnets that ensure precise alignment of your device for optimal charging efficiency. This feature is particularly useful for devices like the iPhone 12 and later models that support MagSafe technology.
All KeepWireless products come with a one-year warranty. If your charger stops working or you encounter any defects, please contact our customer support team for assistance with troubleshooting or to initiate a warranty claim.
Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can also log into your KeepWireless account on our website to view your order status and tracking information.
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are processed securely to ensure your personal and payment information is protected.
Yes, we offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our customer support team to initiate a return or exchange. For more details, please review our return policy on the website.
If you have any questions or need assistance, you can reach our customer support team via email at support@keepwireless.com or by using the contact form on our website. We are here to help!
Need Help?
If you have any questions or encounter any issues with tracking your order, our customer support team is here to assist you. Contact us via info@keepwireless.com or call us at +86 13632293910